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CRUISE RETAIL
ACADEMY
The Professional Network for Cruise Retailers

The Cruise Retail Academy is available as a completely free of charge network for all onboard cruise retail professionals to help you enhance your cruise retail career. Not only training, we will have a wide range of useful resources such as training, newsletters, networking, blogs and forums, we will help you to gain the best knowledge, skills and support from across our amazing cruise retail community!

Have a look at some of the main features that are included with your free membership.

BE PART OF OUR STORY

Come and join the CRUISE RETAIL ACADEMY for FREE

STARS OF THE SEA

The more you learn, the more points you earn!

What's on at the Academy...

  • LOUIS XIII COGNAC ACADEMY (On-trade Live Session)
    LOUIS XIII COGNAC ACADEMY (On-trade Live Session)
    Wed, 11 Sept
    Webinar
    11 Sept 2024, 14:30 – 15:30 BST
    Webinar
    11 Sept 2024, 14:30 – 15:30 BST
    Webinar
    Our LOUIS XIII cognac was born in the heart of Grande Champagne, the birthplace of the most precious eaux-de-vie. Let yourself be transported on a journey through time, where centuries of history and know-how are revealed to you in this unique cruise industry academy.
  • LOUIS XIII COGNAC ACADEMY (Retail Live Session)
    LOUIS XIII COGNAC ACADEMY (Retail Live Session)
    Wed, 11 Sept
    Webinar
    11 Sept 2024, 16:00 – 17:00 BST
    Webinar
    11 Sept 2024, 16:00 – 17:00 BST
    Webinar
    Our LOUIS XIII cognac was born in the heart of Grande Champagne, the birthplace of the most precious eaux-de-vie. Let yourself be transported on a journey through time, where centuries of history and know-how are revealed to you in this unique cruise industry academy.
  • SERVICE & SELLING SKILLS in Cruise Retail - Webinar
    SERVICE & SELLING SKILLS in Cruise Retail - Webinar
    Fri, 13 Sept
    Webinar
    13 Sept 2024, 15:00 – 16:00 BST
    Webinar
    13 Sept 2024, 15:00 – 16:00 BST
    Webinar
    Come and learn the key techniques needed for successful service and selling in the cruise retail industry. We talk you through some of the top tips to begin your sales journey onboard cruise ships.
  • WELCOME ONBOARD! Cruise Retail Academy Introduction Webinar
    WELCOME ONBOARD! Cruise Retail Academy Introduction Webinar
    Fri, 20 Sept
    Webinar
    20 Sept 2024, 15:00 – 16:00 BST
    Webinar
    20 Sept 2024, 15:00 – 16:00 BST
    Webinar
    If you have just signed up for the Cruise Retail Academy, please come and join this welcome session to learn what the network is all about!
  • LOUIS XIII COGNAC ACADEMY (On-trade Live Session)
    LOUIS XIII COGNAC ACADEMY (On-trade Live Session)
    Tue, 24 Sept
    Webinar
    24 Sept 2024, 14:30 – 15:30 BST
    Webinar
    24 Sept 2024, 14:30 – 15:30 BST
    Webinar
    Our LOUIS XIII cognac was born in the heart of Grande Champagne, the birthplace of the most precious eaux-de-vie. Let yourself be transported on a journey through time, where centuries of history and know-how are revealed to you in this unique cruise industry academy.
  • LOUIS XIII COGNAC ACADEMY (Retail Live Session)
    LOUIS XIII COGNAC ACADEMY (Retail Live Session)
    Tue, 24 Sept
    Webinar
    24 Sept 2024, 16:00 – 17:00 BST
    Webinar
    24 Sept 2024, 16:00 – 17:00 BST
    Webinar
    Our LOUIS XIII cognac was born in the heart of Grande Champagne, the birthplace of the most precious eaux-de-vie. Let yourself be transported on a journey through time, where centuries of history and know-how are revealed to you in this unique cruise industry academy.
  • CREATING CRUISE PLANS THAT DRIVE SALES
    CREATING CRUISE PLANS THAT DRIVE SALES
    Fri, 27 Sept
    Webinar
    27 Sept 2024, 15:00 – 16:00 BST
    Webinar
    27 Sept 2024, 15:00 – 16:00 BST
    Webinar
    Learn all about one of the key principles of cruise retailing in a workshop dedicated to how cruise plans work and why they are so important. You will learn about the top 10 tips on what to include, why they change the potential to achieve strong sales, and how to build one from scratch.
  • CV WORKSHOP
    CV WORKSHOP
    Fri, 11 Oct
    Webinar Workshop
    11 Oct 2024, 15:00 – 16:00 BST
    Webinar Workshop
    11 Oct 2024, 15:00 – 16:00 BST
    Webinar Workshop
    Come along to our CV skills workshop where we will talk you through how to make the perfect CV to make an impact, what to include, how to format it, what to miss out on.
  • WHAT IS CRUISE RETAIL?
    WHAT IS CRUISE RETAIL?
    Fri, 18 Oct
    Webinar
    18 Oct 2024, 15:00 – 16:00 BST
    Webinar
    18 Oct 2024, 15:00 – 16:00 BST
    Webinar
    Come and learn all about the world of cruise retail in this 1 hour introductory session telling you all the insider secrets about shopping on cruise ships. Ask questions on what you wanted to always know, and let us enlighten you a little bit!
  • CRUISE RETAIL BUDGETING & FINANCE - THE BASICS!
    CRUISE RETAIL BUDGETING & FINANCE - THE BASICS!
    Fri, 25 Oct
    Webinar
    25 Oct 2024, 15:00 – 16:00 BST
    Webinar
    25 Oct 2024, 15:00 – 16:00 BST
    Webinar
    Learn all about how plans are built, how targets are set and all the basics of cruise retail budgets and finance. What is PPD? What is margin? How are sales targets made? We will cover all the basics at this session.
  • PRESENTATION SKILLLS Workshop
    PRESENTATION SKILLLS Workshop
    Fri, 01 Nov
    Webinar
    01 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    01 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    Come and join in a webinar where we will look at the skills needed for successful presentations, either in-person or online. Let us go through some of the top ways you can improve your confidence and communication to ensure that when you are presenting in front of an audience, you are ready!
  • INTERVIEWING SKILLS Workshop - Cruise Retail
    INTERVIEWING SKILLS Workshop - Cruise Retail
    Fri, 08 Nov
    Webinar
    08 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    08 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    Learn how to prepare for interviews. What do i prepare? How should I be? What questions should i ask? Tips & techniques from industry experts on how to best prepare for your interview.
  • SERVICE & SELLING SKILLS in Cruise Retail - Webinar
    SERVICE & SELLING SKILLS in Cruise Retail - Webinar
    Fri, 15 Nov
    Webinar
    15 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    15 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    Come and learn the key techniques needed for successful service and selling in the cruise retail industry. We talk you through some of the top tips to begin your sales journey onboard cruise ships.
  • CREATING CRUISE PLANS THAT DRIVE SALES
    CREATING CRUISE PLANS THAT DRIVE SALES
    Fri, 22 Nov
    Webinar
    22 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    22 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    Learn all about one of the key principles of cruise retailing in a workshop dedicated to how cruise plans work and why they are so important. You will learn about the top 10 tips on what to include, why they change the potential to achieve strong sales, and how to build one from scratch.
  • WELCOME ONBOARD! Cruise Retail Academy Introduction Webinar
    WELCOME ONBOARD! Cruise Retail Academy Introduction Webinar
    Fri, 29 Nov
    Webinar
    29 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    29 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    If you have just signed up for the Cruise Retail Academy, please come and join this welcome session to learn what the network is all about!
  • CV WORKSHOP
    CV WORKSHOP
    Fri, 06 Dec
    Webinar Workshop
    06 Dec 2024, 15:00 – 16:00 GMT
    Webinar Workshop
    06 Dec 2024, 15:00 – 16:00 GMT
    Webinar Workshop
    Come along to our CV skills workshop where we will talk you through how to make the perfect CV to make an impact, what to include, how to format it, what to miss out on.
  • Brand Academy - Liquor Specialist Training
    Brand Academy - Liquor Specialist Training
    Date and time is TBD
    Online Workshop
    Date and time is TBD
    Online Workshop
    Date and time is TBD
    Online Workshop
    Watch this space as we partner with top liquor brands to bring you all their best training directly to you.
  • Brand Academy - Fine Watches Training
    Brand Academy - Fine Watches Training
    Date and time is TBD
    Webinar
    Date and time is TBD
    Webinar
    Date and time is TBD
    Webinar
    Watch this space for seminars about fine watches, brand history, novelties and information
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