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Academy AI is here!


In an industry as dynamic and fast-paced as cruise retail, staying ahead of the curve is not just an advantage—it’s a necessity. Since we launched 8 months ago, we have continually been looking to evolve fast and to stay ahead of the curve to help provide you the best possible entry into our amazing industry. From the launch of our E-Academy, to the upcoming launch of our Cruise Retail Diploma, we have been motivated to continue to innovate and improve your experience with us.


So, now we have taken another bold step forward!




At Cruise Retail Academy, we are committed to empowering onboard retail professionals with the skills, knowledge, and confidence they need to excel, we hope you have managed to find this in the many free resources we provide for you.


But as the world evolves, so do we. That’s why we’re thrilled to share how we’re embracing the future by integrating AcademyAI into your cruise retail academy experience, transforming the way our members learn, grow, and succeed.


The AI Advantage: A Game-Changer for Cruise Retail Training

AI is no longer a futuristic concept—it’s here, and it’s reshaping industries across the globe. For Cruise Retail Academy, AI represents an incredible opportunity to enhance the learning experience, personalise your support, and provide us actionable insights that drive real-world results. Here’s how we’re leveraging AI to create a smarter, more engaging, and more effective training platform for our members:


Enhanced and Faster Engagement Through Academy AI Chat


Learning about the cruise retail industry shouldn’t feel daunting. That’s why we’ve introduced and trained up our AI-powered chatbot to make the learning experience more interactive and engaging. Our virtual assistant is available to you 24/7 to answer questions, provide guidance, and even offer motivational tips to keep our members on track. Imagine having a personal mentor or assistant at your fingertips, ready to help you navigate a challenging question or provide illumination on a key topic related to cruise retail in your language whenever you need it. That’s the power of us building you an AI-driven support.


To use Academy AI Chat you can access it one of 2 ways. If you are using our desktop site simply click on the button in the bottom right of this screen and start your chat. If you are using our mobile site, simply click on the 3 dots in the bottom right hand corner and click on 'AI Chat' to start your conversation!




Personalised Learning Paths

No two retail professionals are the same. Some are seasoned experts looking to refine their leadership skills, while others are newcomers eager to master the basics. With AI, we will be introduced personalised learning paths that will adapt to each member’s unique needs, goals, and progress.

Our AI-powered system will analyse your performance, identifies strengths and areas for improvement, and recommend tailored courses and resources, as we continue to develop them. Whether it’s advanced sales techniques, luxury product knowledge, or leadership development, we will ensure that every member receives a customised experience that maximises your potential.


Real-Time Feedback and Coaching

One of the most powerful aspects of AI is its ability to provide instant feedback. Through continuous learning, our Academy AI will be able to accelerate your knowledge and learning to help you build confidence, ensuring that our members are ready to understand as much as possible before they step onto their cruise ship.


Predictive Analytics for Career Growth

AI doesn’t just help you learn with us—it will be able to help you grow. By analysing data from thousands of training sessions, our platform can predict future trends in cruise retail and identify the skills that will be most in demand.

For example, if AcademyAI detects a growing need for expertise in sustainable retail practices or digital transformation, we can proactively develop courses to address these areas. This ensures that our members are always one step ahead, equipped with the skills that will drive their careers—and the industry—forward.





A Vision for the Future

The integration of AcademyAI into Cruise Retail Academy is more than just a technological upgrade—it’s a reflection of our commitment to innovation, excellence, and the success of our members. By harnessing the power of AI, we’re not only enhancing the learning experience but also helping to illuminate your future in cruise retail leadership.

As we continue to explore new ways to leverage AI, we’re excited to see how this technology will empower our members to reach new heights in their careers.


Join us on this journey. Whether you’re an aspiring retailer or a seasoned professional, Cruise Retail Academy is here to support you every step of the way. With AcademyAI as our co-pilot, the possibilities are endless.


Let us know what you think of our AI-driven transformation—we’d love to hear your thoughts and feedback!







 
 
 

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