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TRAINING

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WHAT'S ON AT THE ACADEMY

DOWNLOAD

OUR APP

Become an expert even before you embark!  The Cruise Retail Academy is a truly unique resource in our industry for onboard cruise retail professionals.  By connecting our members directly with the best brand training, brand contacts, information and leadership community we can help you grow, develop your retail skills and career in a strong way.  

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BRAND

ACADEMY

Our online Brand Academy is designed to help you get the best knowledge, skills, reference material and information, with the direct support of each of the major brands in the cruise industry. 

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RECOMMENDED

TRAINING

We can provide access to other training providers that can offer you relevant skills training for the cruise retail and duty free sectors.  

For example, we provide access to the Duty Free World Council Academy training courses.

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Academy+

Launching soon!

LAUNCHING SOON!

Our Academy+ will be a great way to gain a fast track in our industry.  Our Leadership Academy allows you to connect to fellow professionals, listen and learn from experienced industry leaders, and other key influencers.  We will bring together a range of useful sessions, subjects and workshops designed to enhance and develop your leadership skills.  We will provide access to useful and motivating subjects, an exclusive podcast and guest blogs, unique career support (both on sea and on land), all focused on personal growth and development.    

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Not only this, we will give you full access to all of the Brand Academy training courses and you can access all of our training materials in your own time in a dedicated Acadmey+ library, as part of your good value membership plan.  

 

We launch soon, so watch this space for more details!

BE PART OF THE ACADEMY

Come and join the CRUISE RETAIL ACADEMY for FREE

WHAT'S ON AT THE ACADEMY

  • SERVICE & SELLING SKILLS in Cruise Retail - Webinar
    SERVICE & SELLING SKILLS in Cruise Retail - Webinar
    SERVICE & SELLING SKILLS in Cruise Retail - Webinar
    Fri, 15 Nov
    Webinar
    15 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    15 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    Come and learn the key techniques needed for successful service and selling in the cruise retail industry. We talk you through some of the top tips to begin your sales journey onboard cruise ships.
  • CREATING CRUISE PLANS THAT DRIVE SALES
    CREATING CRUISE PLANS THAT DRIVE SALES
    CREATING CRUISE PLANS THAT DRIVE SALES
    Fri, 22 Nov
    Webinar
    22 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    22 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    Learn all about one of the key principles of cruise retailing in a workshop dedicated to how cruise plans work and why they are so important. You will learn about the top 10 tips on what to include, why they change the potential to achieve strong sales, and how to build one from scratch.
  • WELCOME ONBOARD! Cruise Retail Academy Introduction Webinar
    WELCOME ONBOARD! Cruise Retail Academy Introduction Webinar
    WELCOME ONBOARD! Cruise Retail Academy Introduction Webinar
    Fri, 29 Nov
    Webinar
    29 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    29 Nov 2024, 15:00 – 16:00 GMT
    Webinar
    If you have just signed up for the Cruise Retail Academy, please come and join this welcome session to learn what the network is all about!
  • CV WORKSHOP
    CV WORKSHOP
    CV WORKSHOP
    Fri, 06 Dec
    Webinar Workshop
    06 Dec 2024, 15:00 – 16:00 GMT
    Webinar Workshop
    06 Dec 2024, 15:00 – 16:00 GMT
    Webinar Workshop
    Come along to our CV skills workshop where we will talk you through how to make the perfect CV to make an impact, what to include, how to format it, what to miss out on.
  • PRESENTATION SKILLLS Workshop
    PRESENTATION SKILLLS Workshop
    PRESENTATION SKILLLS Workshop
    Fri, 10 Jan
    Webinar
    10 Jan 2025, 15:00 – 16:00 GMT
    Webinar
    10 Jan 2025, 15:00 – 16:00 GMT
    Webinar
    Come and join in a webinar where we will look at the skills needed for successful presentations, either in-person or online. Let us go through some of the top ways you can improve your confidence and communication to ensure that when you are presenting in front of an audience, you are ready!

STARS OF THE SEA

The more you learn, the more points you earn!

YOU CAN ALSO CONNECT TO THE ACADEMY ON OUR FREE MEMBERS APP

Scan the QR code or click on the link.  You will need to sign up to the Academy first before accessing the app.
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